Returns & Exchanges

At Outlander Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or visit our returns center with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.